Please see Rebel FAQ's as most questions are answered there.
Any Problems or questions please contact us via email: support@a1techstore.comWe aim to answer all emails in 24 hours. When contacting support please email your order details along with your query.
Please also view the below videos, as they show how to resolve most support queries we have with the Rebel Simcard.
Support Videos on the Rebel Simcard II

Video Showing how to Change modes in the Rebel Simcard II
Video Showing how to update Firmware on the Rebel Simcard II

Video showing how to update the Firmware on a Rebel card, with the new Rebel Version 2 config software:
Video showing how to update the firmware on a Rebel Simcard using the Rebel Compact Programmer:
How to Reset Network Keys in a Mobile Phone Simcard:
How to Change Modes in a Rebel Simcard:
How to update firmware using the Rebel full size programmer: